Privacy Policy for Pepperoni Ray's Cafe
Last Updated: May 7, 2025
Introduction
Pepperoni Ray's Cafe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL - to be inserted once live], use our online ordering services (if applicable), or interact with us in any other way (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
This Privacy Policy is modeled after common practices and the example provided (https://jsbayouseafood.devournow.com/privacy-policy) and is tailored for Pepperoni Ray's Cafe.
Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available.
Personally Identifiable Information
You may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information (such as credit card details if you place an order directly through a system we control). We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities (like placing an online order).
Non-Personally Identifiable Information
We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information (e.g., IP address, pages visited, time of visit).
How We Use Your Information
Pepperoni Ray's Cafe may collect and use Users' personal information for the following purposes:
- To Provide and Manage Our Services: We use your information to fulfill your orders, process payments, and provide customer service.
- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. For example, we may personalize content and features you see.
- To Improve Our Site and Offerings: We may use feedback you provide to improve our products and services. We may also use your information for our everyday business operations such as auditing, administration of the Services, and analytics.
- To Send Periodic Emails/Communications: We may use the email address to send Users information and updates pertaining to their order or inquiries. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, promotional offerings, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- To Protect You, Others, and Our Business: We use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms of Service, to comply with the law, and to protect against security risks.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel (if applicable and configured) and is encrypted and protected with digital signatures.
However, no online activity is ever fully secure or error-free. Therefore, Pepperoni Ray's Cafe does not guarantee that your personal information is absolutely secure. Please keep this in mind when disclosing any personal information to us.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, or processing online orders (e.g., through DevourNow). We may share your information with these third parties for those limited purposes provided that you have given us your permission or it is necessary for the service (e.g. sharing delivery address with a delivery partner).
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties (e.g., DevourNow, social media sites). We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Use of Cookies
Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We may use Cookies to improve your convenience, for example, to recognize you when you return and to remember information you have already provided. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
Pepperoni Ray's Cafe has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Pepperoni Ray's Cafe
5339 Franklin Ave
New Orleans, LA 70122
USA
Phone: (504) 500-4975